Customer Service
No Compromises
We take care of each customer just like a member of our own family. Watch our customer service video to learn more about our commitment to you.
We don’t compromise on service to give you great New Jersey auto insurance rates. At High Point, you have the benefit of 600 committed employees here in New Jersey working to keep rates low while offering you the best service in the industry.
Get a better idea of our customer service by:
- Learning about our history of great service
- Managing your car insurance policy online with My High Point Policy
- Reading our True Service Pledge
- Browsing through a High Point auto insurance declaration page
- Viewing customer testimonials
- Call us at 1-800-437-5556
A History of Great Service
Year after year, High Point enjoys excellent service rankings as measured by the New Jersey Department of Banking and Insurance Annual Consumer Complaint Report. With fewer valid complaints than GEICO, Allstate, Liberty Mutual, State Farm, High Point is ranked among the best in the industry.
In addition to the New Jersey Department of Banking and Insurance’s objective listing of complaint records, you can read what customers have to say about our service.
My High Point Policy
Make payments, sign up for paperless eDocuments, access and print your insurance policy documents and more. Register today with My High Point Policy.
True Service Pledge
We don't compromise on rates or service and neither should you. You can get a low rate on your car insurance with High Point and still expect the best service in the industry. That’s what our True Service Pledge is all about.
Understanding Your Auto Insurance Policy
Wondering how to read your policy, or what you get when you become a customer? Take a closer look at a High Point auto insurance policy.
Customer Testimonials
High Point insures the cars of 170,000 drivers in New Jersey. See what some of them have to say about their experience with us.
