Our Financial Strength
Since last September, individuals and companies throughout the world have been affected by the uncertain economic situation. I'd like to take a moment to share some information with you about High Point's financial stability. Specifically, I want to assure you that we continue to provide sound insurance protection for you and your family, with the best possible service.
High Point is part of a large group of privately-held car and home insurance companies in the northeast that are managed by Plymouth Rock. As a group, Plymouth Rock managed companies represent over $1 billion in premium. In New Jersey, High Point and its affiliates protect over 430,000 families and have over $337 million in surplus or equity, meaning their assets exceed liabilities and other obligations by that amount. High Point alone has approximately $726 million in investments and it is largely in government bonds.
Our company has no debt on our balance sheet, has never taken on highly leveraged hedge fund positions, hasn't traded credit default swaps or other complex instruments, and hasn't owned stock in any mortgage lender for many years.
High Point's service continues to be the best in the industry. Our claim satisfaction surveys are over 94%, and we continue to rank in the best tier of companies on the New Jersey Department of Banking and Insurance list of company complaints. We work, live and drive here, just like you. Our employees know New Jersey and care deeply about treating customers like part of our family.
Whether you purchased your auto or home insurance policy through an agent or directly from High Point, you will continue to receive the same excellent coverage and service High Point has always provided. We always look forward to your questions and feedback. Please do not hesitate to call us at 800-437-5556 if you would like to talk to one of our Customer Service Representatives.
At High Point it's not just about insurance policies for us -- it's about the people we insure. That's why High Point provides more than insurance. Thank you for trusting us with your insurance needs.
Sincerely,
James A. Tignanelli President