Claim Services
With 95% claims satisfaction, our customers don’t worry if they have an accident. They know they will be treated with respect and care.
If you’ve had an accident, call us at (800) 437-3535. As a High Point customer, you can call 24 hours a day, 7 days a week. You can even call from the scene of the accident!
Having a car accident can be a stressful experience -- dealing with your insurance company shouldn’t be. We help you from beginning to end:
- Make a Claim
- Get Claim Forms
- Read about Door to Door Valet Claim ServiceSM
- Read about Crashbusters® claim adjusters
- See what other customers think in these testimonials
- Disaster Preparedness: we’re prepared so you’re prepared
- Find a Repair Shop
One of our experienced and knowledgeable claims specialists will talk with you to:
- Understand what happened
- Help you gather the information you need
- Help you start your claim
- Help you get your claim resolved as quickly as possible
(Hearing impaired people with TDD terminals dial (877) 685-2455.)
Getting you through your claim fast and effortlessly is of paramount importance to us. To make that happen, we offer you a range of choices for repairing your car:
- A Crashbusters claims adjuster will come to your damaged car to appraise the damage, give you an estimate of your loss, and in many cases issue a settlement check on the spot.
- Our Door to Door Valet Claim Service will take the stress out of getting to and from body shops and car rental agencies. With this valet service, we do all the work for you -- often with just one phone call from you.
- Best of all -- if you choose to have your car repaired at one of our Guaranteed Repair Shops, we guarantee the repairs for as long as you own your car.