FAQs
Have a question or need to know more? Call us today at 1-800-437-5556.
Have a question about your claim or need to talk to customer service?
First check the Claims FAQs or Customer Service FAQs to get your answer with a click instead of a call.
You’ll find claims FAQs about:
- Handling an auto accident
- Property damage or loss
- Deductibles
- Medical bills
- Door to Door Valet Claim ServiceSM
- Guaranteed repair facilities
- Rental vehicles
You’ll find Customer Service FAQs about:
- Bills
- Making payments
- Auto insurance coverage
- Home insurance coverage
- General information
High Point is More Than Just Insurance. We’re here to help you in any way we can. If you can’t find the answers you need here, just call Customer Service at 800-437-5556.

